PRIVACY POLICY | NSR FREIGHT

 At NSR Freight, we are committed to protecting the privacy and personal information of our customers, employees, and other individuals who interact with our business. This policy explains how we collect, use, and disclose personal information, and how we comply with applicable privacy laws, including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and any similar laws that apply in the USA.

Collection of Personal Information

We collect personal information that is necessary for the purposes of our business, including:

• Customer information: We collect customer contact information (name, address, phone number, and email address) to communicate with customers about their deliveries and to provide delivery services.
• Employee information: We collect employee personal information (name, address, phone number, email address, social insurance number, date of birth, employment history, and performance information) to manage our workforce and comply with employment laws.
• Other information: We may also collect information from third parties, such as credit bureaus and other service providers, as necessary for our business purposes.

Use of Personal Information

We use personal information only for the purposes for which it was collected, including:

• Providing delivery services to customers
• Managing our workforce
• Complying with legal requirements and regulations
• Conducting internal research and analysis to improve our services

We do not use personal information for marketing purposes without the explicit consent of the individual.

Disclosure of Personal Information

We may disclose personal information to third-party service providers who assist us in providing our services, such as customs brokers, border agents, and other logistics companies. We may also disclose personal information to law enforcement or regulatory authorities as required by law.

We do not sell or rent personal information to any third party.

Storage and Protection of Personal Information

We take appropriate measures to protect personal information from unauthorized access, disclosure, or misuse. We use physical, technical, and administrative safeguards to protect personal information from loss, theft, or unauthorized access, disclosure, copying, use, or modification.

We retain personal information only for as long as necessary for the purposes for which it was collected, and in accordance with applicable laws.

Access and Correction of Personal Information

Individuals have the right to access and correct their personal information held by us. Requests for access or correction of personal information should be made in writing to our privacy officer, using the contact information below.

Contact Information

If you have any questions or concerns about our privacy policy or practices, or if you wish to make a request for access or correction of personal information, please contact us.

Last updated: 2023-03-23